Offer 35+ global and local payment options to optimise conversion rates for your businesses, all through one integration.
Smart devices and EPOS payment solutions designed to suit businesses of all sizes, available in a range of formats and price points.
Smart payment devices and EPOS solutions designed to power modern businesses. Flexible, reliable, and built to scale with your growth.
Explore tools, guides, and support to help you get the most out of our platform and payment solutions.
Tectah’s Online Payment solutions help businesses accept payments anywhere, deliver friction-free experiences, and improve conversion rates.
Deliver a smooth, user-friendly payment flow that reduces friction and helps increase conversion rates across all devices.
Support a wide range of local and international payment methods, allowing you to reach more customers anywhere in the world.
Protect every transaction with advanced encryption and industry-standard security to ensure safe and reliable payments.
Offer 35+ global and local payment options to optimise conversion rates for your businesses, all through one integration.
Expand your business beyond borders and connect with customers wherever they are through a seamless online payment experience.
A chargeback occurs when a cardholder disputes a transaction with their card issuer, resulting in the payment being reversed while the claim is investigated.
Tectah helps merchants manage chargebacks by providing transaction records, customer
information, and supporting evidence to simplify the dispute process.
We provide an online payment gateway to our valued customers. We have a team of professionals who are experienced at integrating payments into any merchant facility. If you need online payments, reach out to us using the contact form with your requirements. Our experts will contact you to help integrate online payments seamlessly.
The chargeback prevention process is a structured way to settle transaction disputes if a customer is dissatisfied with their purchase. To protect revenue, companies must deploy smart payment system tracking loops.
Chargebacks are handled by the merchant’s bank, not the credit card company. When a transaction goes bad, the merchant’s bank will notify the customer of the dispute.
If the customer disputes the chargeback, they can dispute it by contacting their credit issuer to explain the situation and ask to reverse the charge.
After the dispute is resolved, the merchant’s bank sends the money back to the credit card company. The merchant then pays the money back to the customer.
1. Chargeback Fraud
Chargeback fraud occurs when someone attempts fraudulent transactions. A person may engage in fraudulent behavior by buying a product at a low price and subsequently returning it without payment, or try to pay with a stolen credit card.
2. Chargeback Disputes
A chargeback dispute happens when a customer believes that the company did not fulfill its obligations. For example, believing they were misled about product or service terms.
Merchants can prevent disputes by providing evidence of fulfilment (e.g., shipping proof) that they fulfilled their obligations.
In order to keep track of transactions, merchants use software called EPOS systems. These programs are able to collect information about each sale and store it in a database. EPOS systems are often connected to the internet so that companies can access them remotely.
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